About

Travel With A Difference was established in 2001. We are a retail travel agency that has a fabulous working relationship with reputable companies and suppliers within the travel industry, both within Australia and abroad. There’s much that makes a good travel consultant, bringing comfort and ease to your holiday and travel arrangements – we love travel, attend product launches and receive updates relevant to the travel industry and the likes, regularly.

Karen Goudge

Never thought of working a snow season, but she did – Mt Hotham. Never thought of going overseas, but she did – on a oneway ticket, returning three years later. Never had aspirations to trek the Himalayas, but she did – had no idea what she was in for. Never thought she’d set up and own a travel business, but she does – the name was simply a seed in her mind that grew!  Karen established TWAD and Spa Wellness Travel in 2001 and has enjoyed all the trials and tribulations involved.

Amazing travel experience:  Will always say India, it was the country that captivated me.
Loves to share with friends:  A G&T with lime (because there’s plenty in the garden) on a warm sunny day.
Life attitude:  Live with ease and happiness and kindness.

 

Anne Clutterbuck

Anne Clutterbuck - professional travel consultant

Travelling is a passion Anne has always had.  From exploring Europe and beyond, to an early adventure travelling overland from Pamplona, Spain across to Kathmandu in Nepal – a road a lot less travelled these days. After years as a physio with a private practice, it was time to step back into the world of travel.  Anne is a consultant that is held in strong steed within the industry and with her clients with cruising being a strong passion and one that is regularly explored today.

Amazing travel experience:  Sitting alone at the top of a snow covered hill on the Antarctic Peninsula at midnight in the twilight (doesn’t get totally dark in November), listening to the silence of this great, white continent, punctuated only by the occasional rumble of a mini avalanche somewhere nearby. My travel compatriots were sleeping or snoring in tents below. I was, and still am, so in love with this vast, awesomely majestic and remote wilderness.
Loves to share with a friend:  A glass of wine, a good movie or a game of golf and a lot of laughs!
Life attitude:  Be comfortable in your own skin and don’t wish away your time, we have little enough of it as it is. Appreciate the little things in life.

How We Operate

Since 2001 we have operated with a Client Trust/Holding Bank Account, which clients can pay their holiday money into before we pay holiday suppliers and services.

Our office program Tramada is a highly established company that maintains due diligence in keep all records safe and providing relevant service.

Our Sustainable Practices
– use recycled paper for itineraries and printing or e-docs where possible
– use two-sides of scrap paper to eliminate waste
– use a printing company that uses recycled paper and vegetable ink for large printed collateral
– use eco-lighting in the office and other rooms
– pay for carbon off-setting when flying
– eat fresh, wholesome and sustainable foods and produce where possible

Services & Fees
We are here to make your holiday experience as streamlined as possible. Our knowledge, contacts, systems and programs allow us to create, coordinate and reserve your desired holiday arrangements, whether it be for a week long resort holiday, a special interest, a generational family holiday, honeymoon, significant birthday celebration or time-out experience to soothe your mind-body-spirit. We love to hear and discuss your holiday plans. In most cases fees are not charged, but there may be instances when we do need to charge for our work (time & knowledge etc), which I’m sure you’ll appreciate.

Concierge service
You want a little extra added to your holiday arrangements, no problem, we can assist with restaurant, theatre show, salon or any pre-booked requirements you may require during your holiday. Simply, let us know. A small fee may be charged.

Consulting fee
Want to book your own holiday, but want to discuss and compile your itinerary. An appointment is required and the fee is $30 per half-hour.

Service fee
For accommodation bookings where no commission is being paid to us, a $26 fee per hotel for reservations under $500 will be charged. For a booking over $501 a 10% charge of the cost of the hotel will be charged.

For flight bookings where no commission is being paid to us, a $26 fee per person will apply.

Trains & Transfers
For train and transfer reservations we need to book accompanying accommodation at the destination.

Visa coordinating fee
A fee of $35 per person includes coordinating, money order and postage. The cost of the visa for the country you are visiting is additional, along with the applicable requirements.

Merchant fees
Visa / MasterCard 1.1% , Amex 3%

Qantas Business Rewards members: (previously aquire)
Qantas flight reservations – Economy class $26 per person per sector. Business class $50 per person per sector. First class $100 per person per sector.

We are a member of Australia’s biggest independent Travel Agency group My Travel Group, which is a division of Helloworld. Our payment operations involve a client trust account, to which all client payments are paid into.